Privacy Policy

At RIWAQELJOMLA LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our marketing services in the United States.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, job title, company name.
• Marketing Data: Website analytics, campaign performance data, ad interactions, social media engagement.
• Payment Information: Billing address, subscription details (Starter, Growth, Enterprise plans in USD).
• Technical Data: IP address, browser type, device information, cookies, and usage logs.
• Communications: Any correspondence you send us via email, contact forms, or chat.

2. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our marketing services (SEO, PPC, social media, email marketing).
• Process transactions and manage subscriptions (monthly billing in USD).
• Improve our website, services, and customer support.
• Send you marketing communications (with your consent).
• Comply with legal obligations under US federal and state laws (including Delaware regulations).
• Protect against fraud, unauthorized transactions, and security incidents.

3. Legal Bases for Processing (for US and international users)

We process your personal data based on:

• Contractual necessity: To fulfill our agreement when you purchase a marketing plan.
• Legitimate interests: To improve our services, prevent fraud, and market our agency.
• Consent: For optional data uses like newsletters or cookies.
• Legal compliance: When required by US law (e.g., tax records, court orders).

4. Sharing Your Information

We do not sell your personal data. We may share your information only in these cases:

• Service Providers: Trusted third parties (payment processors, analytics platforms, hosting) that help us run our business under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or governmental request (US courts or authorities).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice.
• With Your Consent: For any other purpose with your explicit approval.

5. Your Privacy Rights (CCPA / GDPR-US)

If you are a resident of California or other US states with privacy laws, you may have the following rights:

• Right to Know: Request details about the personal data we have collected about you.
• Right to Delete: Ask us to delete your personal information (subject to legal exceptions).
• Right to Opt-Out: Opt out of the sale of your data (we do not sell data).
• Right to Correct: Update inaccurate or incomplete information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your rights, contact us at privacy@riwaqeljomla.com. We will respond within 30 days as required by US laws.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with marketing services. After account cancellation, we may retain certain information (e.g., transaction records, analytics) for legal, tax, or legitimate business purposes for up to 7 years in accordance with US standards.

7. Security of Your Data

We implement industry-standard security measures including SSL encryption (256-bit), firewalls, restricted access, and regular security audits. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to protect your data using best practices.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and retarget ads. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

9. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are directed to businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us to delete it.

11. International Data Transfers

RIWAQELJOMLA LLC is headquartered in the United States. If you access our services from outside the US, your information may be transferred to and processed in the US. By using our website, you consent to such transfer in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last Updated" date. If we make material changes, we will notify you via email or a website notice before the changes take effect.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out:

RIWAQELJOMLA LLC
30 North Gould Street
Sheridan, WY 82801 United States
Privacy Officer Email: contact@riwaqeljomla.com
Phone: +1 (302) 123-4567